The Power of Leadership

Archive for March 2021

Leadership Effectiveness: Customer Loyalty Requires Leadership Effectiveness

Leadership Effectiveness: Customer Loyalty Requires Leadership Effectiveness

Recently, a friend and her partner made a couple of purchases from vendors who have very different customer service philosophies.  She told me that the experiences she had with the two businesses were poles apart. […]

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Executive Vitality™: Carpe Diem

Executive Vitality™: Carpe Diem

I was waiting for the coronavirus pandemic to be over … waiting and waiting before I opened my beautiful new Sarto bike, which I purchased in 2019, when I was in Belgium. Sarto is a […]

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