The coaching process used by EXCN had a powerful impact on my leadership effectiveness. A real reward was in the positive feedback from my business colleagues.
Alyssa brought incredible clarity to the coaching process. She said it was going to look like this and that, and it always did. There were never any surprises. I always knew what to expect, how long we were going to communicate, and what we were going to do. Alyssa was incredibly insightful, helpful, and provided me with advice and guidance. She gave me important feedback in a highly constructive way. She is remarkable.
The persistence and consistency was one of the most valuable elements of the executive coaching process—and the foundation of trust. I had a chance to observe Alyssa in private and public and I knew she was trustworthy. Alyssa’s efforts were focused unquestionably on trying to help me be successful. Her interest in me wasn’t about Alyssa, it was about me. Alyssa helped me develop. I still look through the executive coaching material and there are many good reminders.
I believe that, 20 years from now, we will look back at EXCN’s process and remember it as the single biggest initiative we tackled, and it literally changed how we work.
