Alyssa brought incredible clarity to the coaching process. She said it was going to look like this and that, and it always did. There were never any surprises. I always knew what to expect, how long we were going to communicate, and what we were going to do. Alyssa was incredibly insightful, helpful, and provided me with advice and guidance. She gave me important feedback in a highly constructive way. She is remarkable.
It was great to see the positive change in our team assessment results from last year to this year, after you had worked with us periodically during the year. You have tremendous credibility with the team, including the CEO. You ask really good questions; it was good to have your perspective and business acumen to ask the right questions to get us on track. You share credit, help build the confidence of others and have a pure way of doing what is best for your client. That is a really strong trait and I’ve seen many consultants who can’t let the team or others feel great about their work, or give the team confidence that they can do things on their own. Sorry, I don’t have any negatives…
The coaching process used by EXCN had a powerful impact on my leadership effectiveness. A real reward was in the positive feedback from my business colleagues.
I believe that, 20 years from now, we will look back at EXCN’s process and remember it as the single biggest initiative we tackled, and it literally changed how we work.
