At EXCN, we are seeing that leaders are really struggling with the complex challenges of planning for and executing re-entry. For example, in April 2020, Gail, the CEO of a large insurance company, and her […]
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Our mission is to optimize organizational performance by maximizing the effectiveness of leaders and leadership teams. Our philosophy is that the long-term profitability and growth of every organization is inextricably linked to the effectiveness of its leaders. Through The Power of Leadership®, leaders create a values-based environment where people perform to their full potential and maximize their contributions to the organization’s mission and vision. In support of that mission and philosophy, each month we publish Breakaway Performance – Ideas that transform the way you work — with tips to help leaders achieve leadership effectiveness. We hope you will enjoy our articles and find them valuable.
Alyssa Freas, Ph.D.
CEO & President
Executive Coaching Network, Inc.
When we coach executive teams in Strategic Team Coaching®, we usually recommend they create Team Agreements or Team Commitments governing how they operate together. See: Leadership Effectiveness: Boost Performance – executivecoaching.com and Leadership Effectiveness: I […]
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In the April Breakaway Performance tip, we shared with you about psychological safety. We said that “One of the foundational elements of a high performing culture is a climate of trust that leads to psychological […]
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Great leaders have the capacity to achieve results while focusing as much on maintaining a high-performance culture as they focus on the bottom line. One of the foundational elements of a high performing culture is […]
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Recently, a friend and her partner made a couple of purchases from vendors who have very different customer service philosophies. She told me that the experiences she had with the two businesses were poles apart. […]
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Our tip is simple: keep your finger on the pulse of drivers of customer loyalty and make no assumptions. Customer loyalty delivers a major boost to revenue and the bottom line for every business. On […]
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In my 25 years as an executive coach, time and again, I have seen brand-new CEOs with zero emotional intelligence, integrity, psychological flexibility, or the humility required to grow into a seriously challenging leadership position. Why are […]
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Effective leadership during this pandemic is delivered by people who have a unique set of skills, knowledge, and abilities, also known as SKAs. These crisis SKAs inform leaders to be mindful, to pay attention, and […]
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At least as far back as George Washington and his 110 Rules of Civility & Decent Behavior in Company & Conversation, interrupting another person has been considered impolite and ill-advised. His Rule #74: When Another […]
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It is now more important than ever for leaders to ensure their decision-making is effective, nimble, inclusive, transparent—and that it supports psychological safety, candor, and trust. The stakes are even higher now than they were […]
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