In the April Breakaway Performance tip, we shared with you about psychological safety. We said that “One of the foundational elements of a high performing culture is a climate of trust that leads to psychological […]
Read more →Our mission is to optimize organizational performance by maximizing the effectiveness of leaders and leadership teams. Our philosophy is that the long-term profitability and growth of every organization is inextricably linked to the effectiveness of its leaders. Through The Power of Leadership®, leaders create a values-based environment where people perform to their full potential and maximize their contributions to the organization’s mission and vision. In support of that mission and philosophy, each month we publish Breakaway Performance – Ideas that transform the way you work — with tips to help leaders achieve leadership effectiveness. We hope you will enjoy our articles and find them valuable.
Alyssa Freas, Ph.D.
CEO & President
Executive Coaching Network, Inc.
Great leaders have the capacity to achieve results while focusing as much on maintaining a high-performance culture as they focus on the bottom line. One of the foundational elements of a high performing culture is […]
Read more →Recently, a friend and her partner made a couple of purchases from vendors who have very different customer service philosophies. She told me that the experiences she had with the two businesses were poles apart. […]
Read more →Our tip is simple: keep your finger on the pulse of drivers of customer loyalty and make no assumptions. Customer loyalty delivers a major boost to revenue and the bottom line for every business. On […]
Read more →In my 25 years as an executive coach, time and again, I have seen brand-new CEOs with zero emotional intelligence, integrity, psychological flexibility, or the humility required to grow into a seriously challenging leadership position. Why are […]
Read more →Effective leadership during this pandemic is delivered by people who have a unique set of skills, knowledge, and abilities, also known as SKAs. These crisis SKAs inform leaders to be mindful, to pay attention, and […]
Read more →At least as far back as George Washington and his 110 Rules of Civility & Decent Behavior in Company & Conversation, interrupting another person has been considered impolite and ill-advised. His Rule #74: When Another […]
Read more →It is now more important than ever for leaders to ensure their decision-making is effective, nimble, inclusive, transparent—and that it supports psychological safety, candor, and trust. The stakes are even higher now than they were […]
Read more →Candor. What is it? Why is it so important? One of the key factors in being able to trust a leader is knowing that the leader will “tell you like it is.” That is, he […]
Read more →I had an executive coaching call with Mary last week, the CEO of a large financial services organization, and she shared with me that she is having trouble focusing. The pandemic has distracted her and, […]
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