Our tip is simple: keep your finger on the pulse of drivers of customer loyalty and make no assumptions. Customer loyalty delivers a major boost to revenue and the bottom line for every business. On […]
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Our mission is to optimize organizational performance by maximizing the effectiveness of leaders and leadership teams. Our philosophy is that the long-term profitability and growth of every organization is inextricably linked to the effectiveness of its leaders. Through The Power of Leadership®, leaders create a values-based environment where people perform to their full potential and maximize their contributions to the organization’s mission and vision. In support of that mission and philosophy, each month we publish Breakaway Performance – Ideas that transform the way you work — with tips to help leaders achieve leadership effectiveness. We hope you will enjoy our articles and find them valuable.
Alyssa Freas, Ph.D.
CEO & President
Executive Coaching Network, Inc.
In my 25 years as an executive coach, time and again, I have seen brand-new CEOs with zero emotional intelligence, integrity, psychological flexibility, or the humility required to grow into a seriously challenging leadership position. Why are […]
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Effective leadership during this pandemic is delivered by people who have a unique set of skills, knowledge, and abilities, also known as SKAs. These crisis SKAs inform leaders to be mindful, to pay attention, and […]
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At least as far back as George Washington and his 110 Rules of Civility & Decent Behavior in Company & Conversation, interrupting another person has been considered impolite and ill-advised. His Rule #74: When Another […]
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It is now more important than ever for leaders to ensure their decision-making is effective, nimble, inclusive, transparent—and that it supports psychological safety, candor, and trust. The stakes are even higher now than they were […]
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Candor. What is it? Why is it so important? One of the key factors in being able to trust a leader is knowing that the leader will “tell you like it is.” That is, he […]
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I had an executive coaching call with Mary last week, the CEO of a large financial services organization, and she shared with me that she is having trouble focusing. The pandemic has distracted her and, […]
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Here is a simple fact: humans are not good at talking kindly to one another about things they are passionate about. Or about things that are highly personal and sensitive. It doesn’t matter the topic. […]
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As we rebuild and reopen, we need to identify what it means to be successful under the new normal—and we need to be inspiring, credible leaders to help our stakeholders heal. Rebuilding, reopening, and healing […]
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The number one predictor of future success as a leader is commitment to self-development as a leader. Leaders who never stop learning and growing—regardless of circumstances (and perhaps during the worst circumstances)—are perceived by their […]
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